Data Deletion Instructions

Last updated: March 2026

How to Request Deletion

To delete your Dolly’s Grocery account and all associated personal data, please send an email to:

In your email, please include:

• The email address associated with your Dolly’s Grocery account
• Your full name (as registered in the app)
• Any additional information that helps us identify your account (e.g., phone number if used)
• A clear statement that you are requesting deletion of your account and all personal data

What Happens After Your Request

• We will confirm receipt within 5 business days.
• We will complete the deletion of your personal data within 30 days (or sooner where required by law).
• Some limited data may be retained only where we are legally required to do so (e.g., for tax, accounting, or fraud prevention purposes). This retained data will no longer be linked to you or used for any other purpose.

Alternative: Delete Within the App

You can also initiate account deletion directly from the Dolly’s Grocery app:

1. Open the app and go to Settings
2. Scroll to “Account” or “Privacy & Data” section
3. Select “Delete Account” or “Request Data Deletion”
4. Follow the on-screen instructions

Your Rights

You have the right to request deletion under laws including GDPR (right to be forgotten), CCPA/CPRA (California), and PIPEDA (Canada). We respond to all valid requests in accordance with applicable law.

Questions?

Dolly’s Grocery is a product of Tida Ltd.